This post from 37signals about recent outages at Typepad shows how an organization with great customer service can turn a problem into a win. I wish more companies thought this way…
Six Apart does their customers right
Categories:
Related Post
SXSW winnersSXSW winners
Chek out the list of winners of the South by Soutwest (SXSW) web competition of sites launched in 2001.
Someone else may be reading your IMSomeone else may be reading your IM
Watch out you folks who like to chat by IM while at work, new software designed to allow parents to better track children’s online activity pushes Internet monitoring into fresh
Broadcasting From Home Wins Major Podcasting AwardBroadcasting From Home Wins Major Podcasting Award
ANN ARBOR, Michigan (Reuters) – Noted music podcast “Broadcasting From Home” was today awarded the prestigious “Sus4 Award For Podcast Excellence”. Awarded each year by noted technologist and writer Lawrence