Six Apart does their customers right

For anyone who doesn’t know about Gmail, it’s the new mail service from Google. Featuring 1 Gig of space and google’s search built in, Gmail’s folderless architecture is revolutionary and

There are lots of wonderful features about Amazon.com, but the one I use and rely on the most is their product reviews. Over the years Amazon has built up a

Last week I was trying to find a way to call customer service at Blockbuster.com and after an extensive search, I found that surprisingly, there was no listing at all